Our sales person, Renee, was friendly and prompt with all our meetings from the start of our project, the complete redo of our master bath shower. DWR worked closely with us, until we were completely happy with our shower, and it is beautiful !! They definitely “did what was right” by us.
We remodeled 6 bedrooms Woodlands house for sale. We have been through handymen nightmares of all kinds.....didn’t show up without call, overcharged liar, lousy job didn’t come back to fix problems, knew it all tried to tell you what to do, stealing....Wow, we were miserable and decided to use a big company DWR. The project manager Marshall Perkins was polite, punctual, professional, smart, he tried his best to please us since we are very picky into details. One call Marshall will be at the house pronto, remodeling our kitchen was finished early, we were pleasantly surprised. We plan to remodel our new waterfront house, without hesitation we have signed up with DWR, it’s no brainer. You get your money worth, you sleep better without headaches any more. DWR is #1 remodel company.
We are a building products supplier in the Houston market and have been doing business with DWR for many years. It is striking to see the professionalism of the entire staff and it is obvious that everyone is happy to be working there. We work hand in hand with the sales staff to make sure they know off all products and product updates so they can offer the best solution to the homeowner's needs. We sincerely hope to be doing business with them for many years to come!
We recently decided to do a remodel in our kitchen & two of our bathrooms. We contacted DWR & went in to start the process of picking materials- tile, granite, etc. We worked with Renee Jatzlau. She was absolutely fantastic. She helped us coordinate everything & it turned out absolutely beautiful. We will definitely use them in the future. Thank you Renee!!
Recently, we received a sales contract on our home in Conroe, Texas, as my husband has been transferred to Virginia. As one of the responsibilities for correction to certain items in our home, our master shower floor is to be resurfaced. I decided to call your company, as I have seen your ads in Dock Line and other widely-read magazines in our area. Stephanie Cone reached out immediately. She was slightly early to the appointment in our home, courteous, experienced, and thorough. It was apparent that another company could better address our minor improvement, in a timely manner, and at a reasonable cost. Stephanie gave me their contact information, and reached out to them on my behalf, sending me a contact name and phone number - all within a day. Stephanie Cone is the top of the ladder in customer service. I am extremely impressed with her customer service skills, and with the prompt responses for us. Since we have a slim time frame for addressing our issues for the new buyer of our house, this has been a refreshing experience. Thank you, Stephanie!
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