Recently, we received a sales contract on our home in Conroe, Texas, as my husband has been transferred to Virginia. As one of the responsibilities for correction to certain items in our home, our master shower floor is to be resurfaced. I decided to call your company, as I have seen your ads in Dock Line and other widely-read magazines in our area. Stephanie Cone reached out immediately. She was slightly early to the appointment in our home, courteous, experienced, and thorough. It was apparent that another company could better address our minor improvement, in a timely manner, and at a reasonable cost. Stephanie gave me their contact information, and reached out to them on my behalf, sending me a contact name and phone number - all within a day. Stephanie Cone is the top of the ladder in customer service. I am extremely impressed with her customer service skills, and with the prompt responses for us. Since we have a slim time frame for addressing our issues for the new buyer of our house, this has been a refreshing experience. Thank you, Stephanie!
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